The Last Mile: Providing value and the human element in an increasingly AI-driven world

Language Service Companies, especially those working in narrow niches and those that provide boutique-level services, must continue to adopt the newest methods and tools to stay competitive and deliver what their clients want. How can pure service provider companies–those who don’t develop their own tools–stay relevant and profitable in these changing times? This presentation by Scott Bass, a former LSC owner and executive turned consultant will share his vision of the future for small- to medium-sized LSCs.