Safety in Numbers: Using KPIs to Monitor Change

Successful M&A is not an easy task: to manage change and streamline processes, the use of KPIs is the easiest way to find common ground. This presentation by Sylvain, associate at French LSP WordClass, will explain how access to tangible production data allowed us to measure and rationalize quality assessment and workload distribution. Ready to take on your numbers and get inspired for 2023/2024 KPIs? This session will be perfect for you!