11:15 – 12:15
Workshop: Customer Journey Mapping Workshop
Join us for a hands-on workshop to map the journey of an end customer and explore their activities, challenges, needs, and opportunities to improve their experience. This workshop is perfect for CEOs and project managers looking to enhance their customer experience management strategy. Collaborate with other participants to gain valuable insights and identify pain points and opportunities for improvement. The seats are limited. So hurry up and reserve one of the limited spots here, which will be allocated FCFS. Required is a valid conference ticket.
The seats are limited! We recommend you to sign up asap.